OneUSG Connect Special Topic Q&A Webinar: Getting Help with ServiceNow for OneUSG Connect

Special Topic Q&A Webinars highlight information on OneUSG Connect topics with open Q&A sessions led by our subject matter experts.The following topics will be covered during this session: 

  • Multiple options for searching knowledge articles
  • Meta Tags vs Titles
  • Incidents vs Service Requests
  • Working with the Shared Services Center
  • USG Portal vs GT Portal
  • How to Request New or Updated Knowledge Content.

Following the presentation of this information the session will be opened up to answer questions. 

Please click on the WebEx link below to join the webinar session 10 minutes before the scheduled time, and ensure that you select "Join from your browser" for the best experience.

https://gatech.webex.com/gatech/onstage/g.php?MTID=e0e8425cf0bee499495c7ac707f7626eb

Related Links

Event Details

Date/Time:

  • Thursday, June 18, 2020 2:00 pm - 3:00 pm
Location: Webinar
URL: Webinar

For More Information Contact

Organizational Readiness

OneUSG Connect | Georgia Institute of Technology

erp.readiness@gatech.edu | transformation.gatech.edu